VolleyTally privacy.

Effective date: September 26, 2026. This policy explains how HarpElle LLC handles information related to VolleyTally.

Match data and accounts

VolleyTally does not require a traditional user account for core scorekeeping. Team names, match settings, scores, saved match history, and locally created share items are ordinarily stored on your device.

Live broadcast and watch

When a host starts a live broadcast, VolleyTally uses Firebase services to make a temporary match experience available to people who join with the broadcast link or code. The host and watchers may use anonymous Firebase authentication without requiring a name, email address, or password.

Live broadcast information may include the score, set and serve context, team names supplied by the host, temporary session identifiers, and limited session or presence information needed to deliver the broadcast. Live broadcast data is intended to be temporary and is retained for approximately 3 to 6 hours after the broadcast ends or expires, then deleted or made unavailable through normal cleanup. Do not include sensitive personal information in team names or broadcast content.

Advertising, tracking, and purchases

Free users may see advertisements supplied by Google AdMob. Depending on your device, settings, region, and consent choices, advertising providers may process device identifiers, approximate location derived from IP address, app interaction data, and other information for ad delivery, measurement, fraud prevention, or personalization.

On iOS, VolleyTally will request permission through Apple's App Tracking Transparency prompt before accessing the advertising identifier for tracking where that permission is required. You may decline and may change tracking and ad-personalization choices in device settings. The optional Remove Ads purchase is processed by Apple or Google Play. RevenueCat helps determine purchase-entitlement status and restore eligible purchases. We do not receive your full payment-card information.

Feedback, photos, and support

When you choose to send feedback, VolleyTally may send the message you provide, category, app version, device or platform details, and limited diagnostic context through a feedback relay so HarpElle can respond and improve the app. Do not submit passwords, payment information, or sensitive personal information in feedback. Feedback is retained only as long as reasonably necessary to handle the request, maintain support records, and improve the product.

VolleyTally may request photo-library or camera permission only when you choose to create a post-match photo or score frame. Photos remain on your device unless you choose to share them.

Anonymous usage statistics

To learn which features and settings people use, which app versions and devices are in use, and roughly where VolleyTally is used, the app sends HarpElle a small set of anonymous usage events: for example, that a match started or finished and in what format, that a live broadcast or a watch session started, that a share card or photo frame was used, and a once-a-day and once-a-month "app was used" signal. Each event carries only the app version and build number, iOS or Android and its major version, and whether the device is a phone or tablet.

Usage events never include team names, scores, match codes, photos, feedback text, or any account, device, or advertising identifier, and they are not used for advertising or tracking across apps. Our server records only the country and state or region derived from the network connection, and does not store your IP address. Usage events are processed on Cloudflare and kept for up to about 90 days, then deleted.

Deleting your data

VolleyTally has no accounts, so most data can be deleted from your own device:

Matches and history on your device: delete matches in Match History, or uninstall the app to remove all locally stored VolleyTally data.
Live broadcasts: deleted automatically about 3 to 6 hours after a broadcast ends or expires. Nothing to request.
Feedback, reply email, and chat messages: email info@volleytallyapp.com with the subject “Delete my VolleyTally data”. For feedback, send it from the reply address you gave (or tell us roughly when you sent it); for chat, include the match code. We delete the matching feedback messages, reply email address, and chat messages within 30 days and confirm by email.
Anonymous usage statistics: these contain no identifier, so they can’t be connected to you or deleted individually. They are kept only as aggregate counts.
Purchases: Apple or Google keeps your purchase record under their own policies. The entitlement record RevenueCat holds is tied to an anonymous ID, not to your name or email.

Your choices, security, and contact

You can control device permissions, advertising choices, and tracking choices in device settings. You can remove locally stored VolleyTally data through the app where available, your device settings, or by uninstalling the app. Temporary live-broadcast data expires as described above. We use reasonable safeguards, but no service is completely secure. For privacy questions, contact info@volleytallyapp.com.

Third-party privacy information: Google Privacy Policy, RevenueCat Privacy Policy, and Cloudflare Privacy Policy.